Category: Employees

Rewind: How "Self Insurance" Can Confuse Anyone

Rewind: How “Self Insurance” Can Confuse Anyone

President Obama has something new in common with millions of workers in the United States. He doesn’t appear to understand what it means for a company to be “self insured” any better than workers who still get confused by who pays for what in health care. Getting employees to understand self insurance is a challenge […]

Reimagine Employee Wellness

Reimagine Employee Wellness

As the second month of the new year begins, we start to look at our success with the resolutions we set for 2012. For many of us, those commitments to healthy living start to weaken by Super Bowl Sunday. And, for organizations concerned about employee health, new year’s resolutions are also a challenge to keep, […]

Reinventing Benefit Communications

Reinventing Benefit Communications

Yes, it’s that time of year again, when football fans waste weekend afternoons, children anticipate carving pumpkins, and workers receive their annual benefit enrollment materials. And, if this year is like so many before, those communications will be littered with familiar phrases. How many times have we read (or written) such messages as, “it’s no […]

Can Your Employees Handle the Truth?

Can Your Employees Handle the Truth?

Employees say they hunger for truth. They claim to plea for transparency. Many assess an organization’s credibility by its willingness to say what they don’t want to hear. But how prepared are employees to hear the truth? Just as Jack Nicholson accused Tom Cruise, in A Few Good Men, that he “could not handle the […]

Is Employee Engagement in Meltdown?

Is Employee Engagement in Meltdown?

The workers I talked with have little to complain about. They have jobs. They work for a company that inspires, recognizes and cares. Their CEO tries to connect. They like the work. But as they describe life in 2010, they feel they are victims of a war with the economy. They are defeated. They feel […]

Why Are Health Care Costs So Challenging to Communicate?

Why Are Health Care Costs So Challenging to Communicate?

Every year the same concerns repeat. “Our employees simply don’t understand why the company can’t absorb increases in health care costs,” one head of HR said to me yesterday, “and I am tired of trying to explain it every year.” “We go through this every year,” a benefits director remarked. “First we figure out how […]

What Can Disappointment Teach Communicators?

What Can Disappointment Teach Communicators?

Few emotions fuel behavior more quickly, intensely or personally than disappointment. When people are disappointed they will do just about anything, or vote for anyone, to feel better. Of the many emotions that communicators must understand, disappointment is number one. Unless we know what can disappoint the people we must engage, we will have a […]

What Do Mergers Need from Communicators?

What Do Mergers Need from Communicators?

The news that the US Department of Justice has approved the proposed merger of United Airlines and Continental Airlines is certainly welcomed by those business leaders and investors who believe in the future of what will be the world’s largest airline. But for employees, who are less likely to immediately benefit from the transaction, the […]

When Did Communications Become a Spectator Sport?

When Did Communications Become a Spectator Sport?

When I decided to become a communicator, I never thought I was entering a spectator sport. But if you believe the article in the Sunday Business section of the New York Times, we communicators may soon be cast in our own television reality program, Spin That Truth. This naïve, superficial piece relegates the subtleties of […]

What Do Job Postings Say About the Communication Profession Today?

What Do Job Postings Say About the Communication Profession Today?

There’s good news in our profession: A number of high high-level employee communications jobs are popping up across the US. Major organizations appear to be investing anew in communications, calling for strategic, business-savvy people to contribute to their efforts to engage employees. But if you hope to be considered for one of these jobs, make […]

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