Now that the endless mini series known as the GOP Debates is on hiatus, let’s look at the lessons its episodes offer. For any of us who provide communication support to leaders, the debates remind us what to pursue and avoid. Regardless of our views, these not-always-ready-for-prime-time candidates can help as we coach our leaders. […]
The CEO simply walks into a room, says hello, and asks employees what is on their minds. He doesn’t bring a Power Point, leaves the entourage at the door, and moves the podium offstage. In fact, there is no stage, as he calmly moves around the room, responding to what he hears from workers. Today, […]
President Obama has something new in common with millions of workers in the United States. He doesn’t appear to understand what it means for a company to be “self insured” any better than workers who still get confused by who pays for what in health care. Getting employees to understand self insurance is a challenge […]
For any leader, communication must be a core competency. No longer can any leader hide in a board room behind closed doors. The 24/7 media world makes anyone in a top role the star of a carefully-watched reality show. When that leader is the President of the United States, the importance of this competency could […]
As the fallout continues for Susan G. Komen for the Cure – following the organization’s decision (and retraction) to discontinue funds to Planned Parenthood – the tweets also continue. With each day, no matter who resigns or speaks, the controversy threatens to undermine Komen’s reputation for supporting women’s health. That people would loudly and immediately […]
A communicator’s work is never done. This morning, on the CBS Morning News, JC Penney CEO Ron Johnson effectively defended the company’s decision to stand by spokesperson Ellen DeGeneres despite complaints from the One Million Moms organization. Throughout the interview, Johnson was warm, clear and candid, effectively positioning the company’s new pricing strategy as a […]
For anyone who helps leaders communicate – and leaders who every day as part of the job – the 2012 presidential race in the US is a virtual classroom. Every lesson a leader must learn about communications comes to life on this stage. Here are a few lessons from the 2012 campaign so far. Communication […]
A Note to Mitt Romney’s Communication Coach: Hey there. I just wanted to tell you that you have a tough job. Every time your candidate seems to take a step ahead, he communicates, and takes a step in reverse. I know there’s nothing less useful than a communicator offering suggestions, but here are some things […]
For many organizations, the new year begins with planning on ways to improve relationships with stakeholders. Meeting rooms are scheduled, discussions are conducted, flip charts are filled, and plans are developed. But will the plans actually make a difference to the impact of the communications you implement to engage? How do the plans for this […]
As the second month of the new year begins, we start to look at our success with the resolutions we set for 2012. For many of us, those commitments to healthy living start to weaken by Super Bowl Sunday. And, for organizations concerned about employee health, new year’s resolutions are also a challenge to keep, […]
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