Archive for December, 2010

10 Truthful Lessons of 2010

10 Truthful Lessons of 2010

What a year it has been for authentic communications. At times we experience truth in how people and organizations communicate; often we observe those working hard to manage and communicate with truth; now and then we see returns to the spin cycle. We learn from every moment, truthful or not, as we look at the […]

2010: Say 'Goodbye' to Privacy

2010: Say ‘Goodbye’ to Privacy

If the twelve months of 2009 taught us to live with less, the events of 2010 demonstrate how life can change when people share more. How appropriate for Mark Zuckerberg, co-founder and CEO of Facebook, to be named Time Magazine’s Person of the Year at the same time that WikiLeaks founder Julian Assange complains he […]

Larry King and the Art of Conversation

Larry King and the Art of Conversation

Much is being written as Larry King steps off the air after a 25-year run on CNN during which he has conducted some 7,000 interviews. Reports mention his marriages, suspenders and conversations with politicians, movie stars, sports celebrities and ordinary people. And he leaves important lessons for communicators. Each of us may remember certain moments […]

Obama: A Week of Communication Lessons

Obama: A Week of Communication Lessons

This President’s administration is a living classroom in leadership communications. He shows us, with every appearance and message, how a leader can connect and what a leader should avoid. This week President Obama led a new chapter in his instruction in “how leaders communicate” as he took on members of his own party who aren’t […]

Learning from Elizabeth Edwards

Learning from Elizabeth Edwards

They are, certainly, among the worst words that can be communicated. “The cancer has spread. The treatment is no longer productive. There is nothing else we can do.” For any of us who have heard these words – as children, spouses, parents or friends – few moments are as empty, as devastating, as doomed. And, […]

Truth Can Hurt

Truth Can Hurt

What a fascinating week for communicators. The complicated views around the leaks of classified State Department documents remind us how difficult truth can be. In this controversy, where was truth? Was the New York Times managing with truth when its staff decided to initially publish the story or should they have restrained how they report […]

What Ted Sorensen Teaches Communicators

What Ted Sorensen Teaches Communicators

He was, for his leader, the ultimate advisor. As a political strategist, his insight was beyond compare. That he was a communicator – in his point of view and his training – enabled him to see the leader he served through the eyes of others as well as articulate the leader’s vision. And, as he […]